Design Within Reach Reviews
Design Within Reach has an overall rating of 3.0 based on 156 reviews. Customer feedback on Design Within Reach is mixed: Design Within Reach reviewers highlight positive aspects like high-quality furniture, stylish designs, excellent customer service, fast shipping, which strongly appeal to design-conscious consumers, homeowners, interior decorators, professionals seeking modern furnishings. However, Design Within Reach is often criticized for its high prices, limited in-store availability, long delivery times, occasional product defects.
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How would you rate Design Within Reach?
All Design Within Reach Reviews (156)
MACE
June 02, 2026
"The prices are definitely on the higher..."
The prices are definitely on the higher side, but the quality does feel reaaally good. I’d say it’s a solid buy if you can catch a sale...
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hello_eun787
April 13, 2026
"Return took a little longer than I hoped"
My return did get handled and the warranty team eventually got back to me, so all good there. It just took a few more follow ups than I was expecting tbh. Not a bad experience, just kinda slow
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kellyflickinger2535
March 08, 2026
"Great piece, but the delivery headache is all I remember"
I ordered from Design Within Reach recently, and the delivery situation really soured the whole experience. The date kept shifting around with almost no notice, it took way longer than what they originally told me, and the tracking didn’t help at all. The item itself is nice, but since the delivery mess just happened, that’s the part that’s sticking with me most right now.
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diane2002
March 02, 2026
"Nice looking, but not exactly bulletproof"
I bought a chair and a small table from dwr.com, and I’ll admit, they both looked great right out of the box. The design is super clean, and the materials felt nice at first, so naturally I thought, wow, maybe spending this much actually means something.
A few months later, the table started picking up scratches way easier than I expected, because apparently “premium” can still mean “please don’t breathe near it.” The chair is still holding up well, so it’s not a total miss, but for the price, I definitely expected the table to be a little tougher.
A few months later, the table started picking up scratches way easier than I expected, because apparently “premium” can still mean “please don’t breathe near it.” The chair is still holding up well, so it’s not a total miss, but for the price, I definitely expected the table to be a little tougher.
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wanda.Barber
February 10, 2026
"Heads up: their customer service actually responds fast"
Just a quick heads up for anyone ordering from dwr.com: I had a question about my order and figured I’d be stuck waiting a day or two for some generic reply. Surprisingly, they got back to me fast and actually answered what I asked instead of sending one of those copy-paste responses.
I was dealing with a delivery timing issue, and they helped me sort it out without making me chase them down. They also kept me updated afterward, which made the whole thing a lot less stressful. i was happy with how they handled it.
I was dealing with a delivery timing issue, and they helped me sort it out without making me chase them down. They also kept me updated afterward, which made the whole thing a lot less stressful. i was happy with how they handled it.
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Stephanie.slater
February 01, 2026
"The website looks nice, but actually placing..."
The website looks nice, but actually placing my order was kind of a hassle. Checkout felt clunky, and it took way too long to get an update on my order. Customer service did eventually respond, but it was late. It wasn’t the worst experience ever, but a lot of the frustration felt preventable
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Design Within Reach Q&A
Design Within Reach𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯
Xrdsstgg
May 29, 2026
“Design Within Reach𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯 𝗣𝗵𝗼𝗻𝗲 𝗡𝘂𝗺𝗯𝗲𝗿 𝗖𝗮𝗜𝗜+𝗹 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝗢𝗢𝟯”
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